|
| Client: | Ministry
of Finance |
| Projects: | MOST
- Modernizing Ontario's
System of Taxation
|
| Result: | Chartwell and the Ministry of Finance build the blueprints for the redesign of Ontario’s tax systems.
|
Issue:
The Ministry of Finance had, over time, developed a business, information and
systems model that supported a separate, siloed view for each of the 26 types
of corporate taxes and rebates it administered. This in turn resulted in significant
operational and strategic challenges for the Ministry as it sought to improve
client relationships, and to more efficiently manage the corporate tax system.
The MOST initiative was undertaken to streamline both business and systems’ efficiencies,
and to improve the Ministry’s ability to manage its tax collection capabilities.
Approach:
Working with Ministry staff, Leslie developed the first Ministry-wide
profile of the types of taxes, along with their associated governing
legislation and regulations. A full profile of the suite of business
services (both internal and public) was also developed and reviewed
with key stakeholders.
This key business model deliverable was then used as input to two separate follow-on
activities. The first was the development of a comprehensive Conceptual Data
Model that defined the boundaries of the data of interest. The second was an
assessment of how well the Ministry’s current systems supported the business
model – information acquired in a workshop setting with representatives
from all key areas of the business .
The Results:
The deliverables from this phase of the project were key inputs into the Ministry’s
follow-on business case for the acquisition of an integrated tax administration
software package.
Testimonial:
Bob
Cook Abbott, Business
Manager,
Ministry of Finance,
Enterprise Business Solutions Branch
View
testimonial "EVERYONE
here enjoyed working with
Chartwell."
