Conduct a Threat Risk Assessment of Existing and Planned 211Ontario.ca Portal
Client:

Findhelp Information Services


Projects:

211Ontario.ca Threat Risk Assessment

Consultant: Doug Vrooman

Result:

The TRA confirmed control effectiveness and demonstrated due diligence of the 211Ontario.ca project team to stakeholders.


Issue:
Across North America, 211 is the first number to call for access to non-emergency community, human and social services information and referral. In Canada, the 211 Canada Project is being spearheaded by United Ways-Centraides and the Inform Canada Federation. In Ontario, the 211Ontario.ca project will consolidate local sources of Ontario human services data into an integrated provincial database of information and services. An important goal of 211Ontario.ca is to provide a central, online repository of information to electronic community services developed by communities, private sector initiatives, the Government of Ontario, and 211 service providers across the province.

The 211Ontario.ca business case plans to add numerous municipalities to the existing information and communications technology that supports online community service directories for Toronto, Niagara Region and Simcoe County. An essential due diligence step in realizing the 211Ontario.ca vision is a threat risk assessment (TRA), to identify security requirements of the portal as contemplated in the business case, and, to identify risks associated with the existing in-scope portal, which is operated by the City of Toronto.

Approach and Workplan:
The 211Ontario.ca TRA follows best practices in IT risk management and risk assessment. It first examined the critical 211Ontario.ca related assets and their sensitivities. Using internationally applied frameworks for controls for information security and information technology, controls objectives were identified. Through a review of the 211Ontario.ca business case, and other pertinent documentation, and discussions with Findhelp management and designated participants, existing controls and potential risks, threats and vulnerabilities were identified and assessed. From this, a recommended set of controls that incorporates effective controls and risk mitigation strategies was identified that safeguards sensitive information and other assets against potential threats and risks.

The Results:
The 211Ontario.ca TRA found existing controls effective, and recommended to the 211Ontario.ca Project Steering Committee checkpoint to proceed as planned.

Testimonial:
Kathy Kelly, IT Manager, Threat Risk Assessment Client Project Manager, Findhelp Information Services

View testimonial "I am thoroughly pleased with the work that was done and the manner in which it was accomplished."