Education Intervista

	Ian Gilmour Course Leader

	"Ian is a member of the Intervista faculty and has 25 years experience in applying information technology to support business innovation..."
	View biography Courtesy of Intervista Institute

Intervista Institute Schedule 2008

	Date	Location
	August 26 - 28	Toronto ON
	October 22 - 24	Ottawa ON
	December 9 - 11	Quebec City, QC

Course Description

	Day 1 - Strategy, Innovation and Business Architecture
	1.	The change imperative
		Challenges of business agility
		•	Agility and innovation – what do they really mean?
			- Client and citizen-centric pressures
			- Regulatory and compliance requirements
			- What is your innovation culture?
			- Opportunities for new business models
		•	The role of strategy for Business Architecture (BA)
			- The 5 P’s of strategic management
			- How strategy is really formed
		•	Business transformation – an outcome of strategy formation
		•	BA as catalyst for change: Trailing strategy, values & technology trends
		•	The constraints to agility - Managing accidental and essential complexity

	2.	The Business Architecture manifesto
		Evolving the enterprise
		•	Defining Enterprise Architecture (EA) and Business Architecture (BA)
		•	Business Architecture mission, deliverables, and target groups
		•	The Business Architecture ecosphere:
			- Enterprise, information, technology, security and policy architectures
		•	BA’s critical contributions to Enterprise Architecture
		•	EA and BA contributions to closing the strategy, design & implementation divide

	3.	Managing change
		Fundamentals of enterprise models
		•	Bridging the fuzzy front-end
		•	How architectures, frameworks and models tame complexity
		•	Mapping the future:
			- As-is vs. To-be Business Architectures
		•	Overview of BA approaches
			- BTEP, MDA, TOGAF and others
		•	The Business Architect as chameleon:
			- Representing strategic, organizational and IT perspectives

	4.	Bridging the gap
		From strategy to Business Architecture
		In this interactive workshop, team members use a real world case study to understand the strategy of introducing a direct self-service channel.


		•	Understanding strategic direction and stakeholder needs
		•	Value chain and line-of-business analysis
		•	Ensuring executive buy-in and participation
		•	Impact of strategic changes on people, process and technology

	5.	The reality of priorities
		Managing the transformation portfolio
		•	Roadmap to BA deliverables
		•	Coverage and granularity factors:
			- Business analysis, project and portfolio management
		•	Building the right skill set: From BA to IT to change management
		•	The build-out: From projects to strategic portfolio management

	Days 2 & 3 - Implementing Business Architecture for the Client - Centric Enterprise
	1.	Patterns in the business environment
		The power of reference models
		•	The role of reference models
		•	From abstraction to generalization
		•	Government reference models (GSRM and others)
		•	Industry sector reference models

	2.	First things first
		Analysis of business goals
		•	Needs, goals, outcomes, outputs, and values
	•	Enterprise-level business architecture analysis: Identifying strategic drivers
	•	Value proposition and value chain analysis
	•	Logic models and strategy maps
	•	Validating business goals

3.	Business services design
	Modeling for a client-centric world
	•	Alignment of strategy and outcomes
	•	Meeting market or constituency needs
	•	Co-designing with clients – why does Microsoft hire anthropologists?
	•	Using product and service patterns
	•	Modeling valued outputs of the enterprise
	•	Aligning the outputs with intended outcomes

4.	Understanding the value chain
	Organizational design for Business Architecture
	•	The extended enterprise
	•	Modeling value chains and core processes
	•	Expressing the impact of strategy on the current value chain
	•	Abstracting common/shared services in the value chain
	•	Designing vertical and horizontal accountabilities
	•	Managing outsourcing
	•	Building in trust: Security and privacy

5.	Getting the semantics right
	Creating a shared understanding
	•	The conceptual business model and its role
	•	Modeling for the bilingual Business Architect
		- Business and technical language competencies
	•	Understanding the structural view
	•	Business components and their relationships
	•	Input to the enterprise information model

6.	The times they are a changing
	Lifecycle analysis
	•	Understanding the behavioral view
	•	The state transition model: Modeling behavior over time
	•	Combining semantic and state transition models

7.	Living with distributed services
	Modeling business processes
	•	Understanding the functional view
	•	Business and distributed use cases
	•	Implications for applications and service-oriented architecture (SOA)
	•	Business Architect as lead enterprise designer
	•	Process and integration standards

8.	Gaining enterprise agility
	Capturing policy and business rules
	•	Environmental implications on strategy
	•	Impact of strategy changes on business & policy
	•	Externalizing policies and business rules
	•	Transparency of business processes
	•	Modeling business rules
	•	Business scenarios

9.	From over-the-counter to 24/7
	A world of disintermediation
	•	The challenge of conducting business anytime, anywhere with anyone
	•	Business network model:
		- Implications for the technology architecture
	•	Workflow architecture
		- Design/simulation of enterprise-wide workflows and business processes

10.	Building the business blueprint
	Achieving the adaptive enterprise
	•	Business modeling tools: Managing business design knowledge
	•	The reality of strategy dynamics:
		- Ongoing adaptation in a client-centric world
		- Sensitivity of Business Architecture artifacts and models to change
	•	The portfolio of business and IT investments
	•	Business Architecture governance

To register on line, for course fees and to learn more about Intervista’s faculty click here

To find out more about our education offerings, please contact our education partners directly.

• In North America call us toll-free at 1-800-397-9744
• Outside of North America call 1- 514-937-7130
• E-mail: info@intervista-institute.com

U.S. Address	Canadian Address
Intervista Institute 801 Brickell Avenue , 9th Floor Miami , Florida 33131-2951 USA	Intervista Institute ( Canada) 222 Dominion Suite 20 Montreal , Quebec H3J 2 X1

You may also contact
Catherine Smith
Chartwell’s Program Director for education services
416-362-3328 ext. 207
Email: csmith@chartwell-group.com